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ASK, NOT TELL
....and many other thoughts about facilitation, coaching ( teams & individuals) and learning
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David
Dec 29, 20071 min read
Made it Stick
I like the ‘contemporary wisdom’ in this book. Unlike those old-fashion literature, this book is easy to read with simple sentences and...
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David
Dec 25, 20072 min read
“Natural delivery, not Cesarean Section!”
I attend a pre-natal training today in a local hospital in Shanghai today. It is of good value - RMB50 for 2 hours. And to my surprise,...
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David
Dec 17, 20071 min read
“I will write if you read….”
I have been discussing here it is difficult to get quality feedback in class. I really discuss this with one of my ex-participants. I...
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David
Dec 14, 20072 min read
PQF #5 - Addressing WIIFM by repeating 'So, the Implication to you is...'
It is important to address “What’s In It For Me” (WIIFM) in every presentation. In fact, not only in the beginning or end, but also...
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David
Dec 9, 20072 min read
RAC - Timing
Course: An intensive boot-camp for Sales Date: 3-7 Dec 2007 Location: A very cold weather in Shanghai, China # of Participants: 24 I am...
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David
Nov 23, 20071 min read
RAC - ‘Poker’ in class
Course: A 3 day management course Date: 21-23 Nov 2007 Location: Sunny days in Shenzhen, China # of Participants: 23 I am feeling: Tired...
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David
Nov 22, 20072 min read
Trainer-Participant Relationship – Intended Conflict
A new thought from a 3-day management course which I am conducting this week. There was a team-problem solving activity which requires...
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David
Nov 15, 20072 min read
‘7 Habits of Highly Effective People’ – Build Personal Rapport with Participants
7 Habits of Highly Effective People‘. They all speak quite highly about it. You may have heard of a book of the same name by Stephen...
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David
Oct 29, 20072 min read
‘Tell, then Show’ rather than ‘Show, then Tell’
I attended a lot of presentations on a regular basis. They include presentations by participants in my training class, product briefing...
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David
Oct 19, 20072 min read
RAC - 'Tackling Murphy Law'
Course: A Cash Management course Date: 19 Oct 2007 Location: A good sunny autumn day in Hong Kong, China # of Participants: 28 I am...
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David
Oct 18, 20071 min read
RAC - Developing thoughts on-the-spot
Course: A SPIN selling course Date: 16-18 Oct 2007 Location: Sunny in Shenzhen, China Duration: 3 days # of Participants: 18 I am...
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David
Oct 12, 20072 min read
“You got to do what you train!!”
I had a good experience last Thu. I spoke in the ASTD Global Network China International Conference in Shanghai. It was a 2-day...
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David
Oct 10, 20071 min read
RAC – Performance Feedback
Here is another Right After Class (RAC) session. As said, I just record whatever I feel after the class. Not exactly for learning...
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David
Oct 1, 20073 min read
“Product Briefing” is boring by nature?!
One of the most common internal presentation made in our industry is product briefing. The briefing could be an overview on a product...
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David
Sep 26, 20071 min read
Right After Class (RAC) – Improvement
I am thinking to start another series of post and I will call it RAC. I will record whatever comes to my mind right after I adjourn a...
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David
Sep 9, 20071 min read
‘It is just a general briefing!!’
I conducted 3 presentation classes last week in Shenzhen and Beijing. Like most other classes, some participants picked some general...
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David
Sep 8, 20071 min read
A Lunch Sharing – What can be done more?
I attended our university alumni lunch gathering today. A casual one where the speaker introduces some tourist attractions to around 24...
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David
Aug 21, 20071 min read
Expertise… and time wasted
I was an observer for an advanced level technical knowledge training class recently in Shanghai. The trainer is an ultra-experienced...
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David
Jul 26, 20072 min read
What is your facilitation style?
Last week, I was in Singapore attending a 5-day management training. There was a facilitator from Indonesia with his own unique style...
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David
Jul 23, 20072 min read
Reaction to the mis-behaviour in class
Recently, there are 2 occasions which educated me how I should (or should not) react when participants mis-behave. Here is the first...
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